Model question for Postmaster Cadre I ( Based on General Postal Matter. RTI Act ))

Q1 India Post’s products and services will be the customer’s first choice.

The above said statement is

         a. True    b. False

Q2 Minister   of   Communications     and     Information   Technology   

  a. Shri. Gurudas Kamat b. Shri Kapil Sibal  C. Ms. Radhika Doraiswamy

Q3  The transaction not  included in primary  service of Indian Postal  Department

a. Sale of stamps and Stationery  b. Western Union Money  Transfer c. Booking Registered Article

Q4  The Post Office Savings bank Scheme is an -------- function performed by the Department of Posts on behalf of the Ministry of Finance, Government of India.  

a. Primary  b. Secondary  c. Agency

Q5  Interest rate of 3 Year TD Account

a. 7.25%  b . 7.50  c. 6.25

Q6. Rate of interest ------% for Kisan  Vikas  Patra (compounded yearly)

a. 5.8   b. 8.2  c. 8.4

Q7   Electronic Money Order (eMO) launched on 10.10.2008

  a. 10.10.2009   b. 10.10.2008  c.11.05.2009

Q8. Instant Money Order (iMO) introduced on

   a. 01.01.2010 b. 25.03.2011 c.20.01.2006

Q9  Rural Postal Life Insurance (RPLI) scheme was also introduced in ----- for the benefit of the entire  rural  people.

a. 1986  b. 1985 c. 1995

Q10 The Department also provides the facility of online registration and response to complaints at its website

a. www.indiapost.gov.in. b  www.indiapost.gov.com  c. www.indiapost.org

Q11.  Kerala Circle includes the Union Territory  Pondicherry  

     The above said statement is

         a. True    b. False

Q12.    Right to Information Act was formed 

a.2005  b .2006  c. 2007

13.   The word CPIO  relates  with 

a. RTI Act   b . Customer Care  C RPLI

14. An ACG-67 receipt should be issued for  collecting fee of  Rs 100  in connection with submission of RTI application .

     The above said statement is

         a. True    b. False

15  Appeals against the decisions of the Superintendent of Post for RTI Application  is  considered by  

a. Director Postal Services     B. CPMG   C Secretary,Department of Posts

Track Your Application - For all Type of Departmental Examination

The Candidates who applied for PSS Gr B Exam scheduled  to be held on 29.05.11, can download their Hall Permits / Admit Cards   from Indian Postal Department web site   .


         To get details   Please  Click       


   INDIAN POSTAL DEPARTMENT - EXAMINATION HALL

Model question Paper for Postmaster Cadre I Based on Computer Knowledge

1. You can keep your personal files/folders in—
(A) My folder
(B) My Documents
(C) My Files
(D) My Text
(E) None of these
Ans : (B)

2. The primary purpose of software is to turn data into—
(A) Web sites
(B) Information
(C) Programs
(D) Objects
(E) None of these
Ans : (B)

3. A directory within a directory is called—
(A) Mini Directory
(B) Junior Directory
(C) Part Directory
(D) Sub Directory
(E) None of these
Ans : (D)


4. A compiler translates a program written in a high-level language into—
(A) Machine language
(B) An algorithm
(C) A debugged program
(D) Java
(E) None of these
Ans : (A)

5. When you turn on the computer, the boot routine will perform this test—
(A) RAM test
(B) Disk drive test
(C) Memory test
(D) Power-on self-test
(E) None of these
Ans : (B)

6. A ……is a unique name that you give to a file of information.
(A) device letter
(B) folder
(C) filename
(D) filename extension
(E) None of these
Ans : (D)

7. Hardware includes—
(A) all devices used to input data into a computer
(B) sets of instructions that a computer runs or executes
(C) the computer and all the devices connected to it that are used to input and output data
(D) all devices involved in processing information including the central processing unit, memory and storage
(E) None of these
Ans : (D)

8. A ……… contains specific rules and words that express the logical steps of an algorithm.
(A) programming language
(B) syntax
(C) programming structure
(D) logic chart
(E) None of these
Ans : (A)

9. All the deleted files go to—
(A) Recycle Bin
(B) Task Bar
(C) Tool Bar
(D) My Computer
(E) None of these
Ans : (A)

10. The simultaneous processing of two or more programs by multiple processors is—
(A) Multiprogramming
(B) Multitasking
(C) Time-sharing
(D) Multiprocessing
(E) None of these
Ans : (D)

11. The secret code that restricts entry to some programs—
(A) Password
(B) Passport
(C) Entry-code
(D) Access-code
(E) None of these
Ans : (A)

12. Computers use the ……… number system to store data and perform calculations.
(A) binary
(B) octal
(C) decimal
(D) hexadecimal
(E) None of these
Ans : (A)

13. The main function of the ALU is to—
(A) Perform arithmetic and logical operations
(B) Store data and information for future use
(C) Control computer output, such as printing
(D) Monitor all computer activities
(E) None of these
Ans : (A)

14. ……is the process of carrying out commands.
(A) Fetching
(B) Storing
(C) Executing
(D) Decoding
(E) None of these
Ans : (C)

15. Softcopy is the intangible output, so then what is hardcopy ?
(A) The physical parts of the computer
(B) The printed parts of the computer
(C) The printed output
(D) The physical output devices
(E) None of these
Ans : (C)

16. A(n) ……… is a program that makes the computer easier to use.
(A) utility
(B) application
(C) operating system
(D) network
(E) None of these
Ans : (A)

17. A complete electronic circuit with transistors and other electronic components on a small silicon chip is called a(n)—
(A) Workstation
(B) CPU
(C) Magnetic disk
(D) Integrated circuit
(E) None of these
Ans : (D)

18. Computer systems are comprised of—
(A) Hardware, programs, processors, procedures and people
(B) Hardware, programs, information, people and procedures
(C) Hardware, programs, information, people and networks
(D) Hardware, software, procedures, networks and people
(E) None of these
Ans : (D)

19. An error in a computer program—
(A) Crash
(B) Power Failure
(C) Bug
(D) Virus
(E) None of these
Ans : (C)

20. What is output ?
(A) What the processor takes from the user
(B) What the user gives to the processor
(C) What the processor gets from the user
(D) What the processor gives to the user
(E) None of these
Ans : (D)

21. The person who writes and tests computer programs is called a—
(A) programmer
(B) computer scientist
(C) software engineer
(D) project developer
(E) None of these
Ans : (A)

22. A set of instructions telling the computer what to do is called—
(A) mentor
(B) instructor
(C) compiler
(D) program
(E) None of these
Ans : (D)

23. What menu is selected to print ?
(A) Edit
(B) Special
(C) File
(D) Tools
(E) None of these
Ans : (C)

24. What is backup ?
(A) Adding more components to your network
(B) Protecting data by copying it from the original source to a different destination
(C) Filtering old data from the new data
(D) Accessing data on tape
(E) None of these
Ans : (B)

25. The term bit is short for—
(A) Megabyte
(B) Binary language
(C) Binary digit
(D) Binary number
(E) None of these
Ans : (C)

26. A saved document is referred to as a—
(A) file
(B) word
(C) folder
(D) project
(E) None of these
Ans : (A)

27. Specialized programs that assist users in locating information on the Web are called—
(A) Information engines
(B) Search engines
(C) Web browsers
(D) Resource locators
(E) None of these
Ans : (B)

28. An application program has which one of the following functions ?
(A) It specifies the informationprocessing procedures required by a particular informationprocessing job
(B) It controls the input/output and storage functions of the computer system
(C) It provides various support services for the computer system
(D) It supervises the operations of the CPU
(E) None of these
Ans : (A)

29. In page preview mode—
(A) You can see all pages of your document
(B) You can only see the page you are currently working
(C) You can only see pages that do not contain graphics
(D) You can only see the title page of your document
(E) None of these
Ans : (A)

30. An operating system that can do multitasking means that—
(A) The operating system can divide up work between several CPUs
(B) Several programs can be operated concurrently
(C) Multiple people can use the computer concurrently
(D) All of the above
(E) None of these
Ans : (B)

31. The quickest and easiest way in Word, to locate a particular word or phrase in a document is to use the ……… command.
(A) Replace
(B) Find
(C) Lookup
(D) Search
(E) None of these
Ans : (B)

32. What is the default file extension for all Word documents ?
(A) WRD
(B) TXT
(C) DOC
(D) FIL
(E) None of these
Ans : (C)

33. With a CD you can—
(A) Read
(B) Write
(C) Read and Write
(D) Either Read or Write
(E) None of these
Ans : (C)

34. A collection of interrelated records is called a—
(A) Utility file
(B) Management information system
(C) Database
(D) Spreadsheet
(E) None of these
Ans : (C)

35. To move to the beginning of a line of text, press the ……… key.
(A) PageUp
(B) A
(C) Home
(D) Enter
(E) None of these
Ans : (C)

36. The term ‘user interface’ refers to—
(A) What the user sees on the screen and how they can interact with it
(B) How the operating system responds to user commands
(C) the means by which the user interacts with the peripheral devices on the computer
(D) The monitor that is available for the computer
(E) None of these
Ans : (A)

37. The background of any Word document—
(A) Is always white colour
(B) Is the colour you preset under the Options menu
(C) Is always the same for the entire document
(D) Can have any colour you choose
(E) None of these
Ans : (D)

38. Reusable optical storage will typically have the acronym—
(A) CD
(B) DVD
(C) ROM
(D) RW
(E) None of these
Ans : (D)

39. For creating a document, you use ……… command at File Menu.
(A) Open
(B) Close
(C) New
(D) Save
(E) None of these
Ans : (C)

40. The contents of ……… are lost when the computer turns off.
(A) storage
(B) input
(C) output
(D) memory
(E) None of these
Ans : (D)

41. Grouping and processing all of a firm’s transactions at one time is called—
(A) A database management system
(B) Batch processing
(C) A real-time system
(D) An on-line system
(E) None of these
Ans : (C)

42. A printer is this kind of device—
(A) Input
(B) Word processing
(C) Processing
(D) Output
(E) None of these
Ans : (D)

43. Text in a column is generally aligned—
(A) Justified
(B) Right
(C) Center
(D) Left
(E) None of these
Ans : (D)

44. What type of device is a computer mouse ?
(A) Input
(B) Output
(C) Software
(D) Storage
(E) None of these
Ans : (A)

45. In Excel, Charts are created using which option ?
(A) Chart Wizard
(B) Pivot Table
(C) Pie Chart
(D) Bar Chart
(E) None of these
Ans : (A)

46. What is the permanent memory built into your computer called ?
(A) RAM
(B) ROM
(C) CPU
(D) CD-ROM
(E) None of these
Ans : (B)

47. If text was highlighted and ‘Edit’ ‘Copy’ was clicked, what would happen ?
(A) Text would be copied from the document and placed in the clipboard
(B) Text would be removed from the document and placed in the clipboard
(C) Text from the clipboard would be placed in the document at the place where the cursor is blinking
(D) (B) and (C) above
(E) None of these
Ans : (A)

48. You can start Microsoft Word by using ……… button.
(A) New
(B) Start
(C) Program
(D) Control Panel
(E) None of these
Ans : (C)

49. You click at B to make the text—
(A) Italics
(B) Underlined
(C) Italics and Underlined
(D) Bold
(E) None of these
Ans : (D)

50. The……becomes different shapes depending on the task you are performing.
(A) Active tab
(B) Insertion point
(C) Mouse pointer
(D) Ribbon
(E) None of these
Ans : (C)

Model question for PM Cadre I (Based on conduct rules, Citizen chart .Consumer Forum.Products of Indian Postal Department )

Q1 Central Civil Services (Conduct) Rule ------
a.1964  b. 1965 c. 1967 

Q2 The CCC rules shall not apply to any extra departmental Agent in the Posts and Telegraphs Department who does not hold any other post in connection with the affairs of the Union.

The above said statement is

         a. True    b. False

Q3 Time frame for closure /premature of accounts at sub office

a. same Day   b. within 2 working day  c within 3 working day

Q4   Time frame for Issue of duplicate passbook

a. same Day   b. within 5 working day  c within 7 working day

   Q5 There is three-tier system of consumer forum.

   The above said statement is

         a. True    b. False

   Q6  For complaints up to Rs.20 lakhs will be handled by 

  a.  District Consumer Forum b. State commission  c. National Commission

  Q7 Norms for Mail Delivery Standards in Inter State  is

 a. 2-3 days  b Same  day  c. 3-5 days 

 Q8 . Citizen Charter  includes -----------

 a. Grievance Redress  b. Details  of customer . C. Charter of Duty

Q9. ------------ was the first commemorative post mark of Independent India

  a. Jai Hind   B. Jai javan      C Jai Kisan

Q10.  The First digit in Pin code denotes the ------------

a. District   b . Circle   c .Division

Q11  Direct Post means

a. Distribution of advertising materials directly to prospective customers. b. sending parcels weighing up to 35 kg across the country. C. pre-mailing solutions including collection/printing, inserting, and addressing

Q12  The postal service comes under the Department of Posts which is a part of the Ministry of Communications and Information Technology .

The above said statement is

         a. True    b. False

Q13 . Ordinary post cards and competition post cards differ with respect to ________.

a. Colour and price  b. Weight and price   c. Size and price

Q14 i. Aerogram is used to send written message to __________. 

  a.  Selected Foreign countries. B. Foreign countries  c. Within India

Q15  Postal charges on ordinary inland parcels vary according to _______.

 a  Weight  b. Size c. Content

Q16. The postage on Book Post mail is _______ than that on sealed envelopes.

a. more  b. higher c.  Less

Q17 . Inland letter cards should be used instead of post cards when the sender of a message wants to convey any ________ message.

A  Secret b. open c. urgent

Q18  . Speed post service is available in all post offices.   

The above said statement is

         a. True    b. False

Q20  Advertisement of products and services can be done through post office by using the facility of _____ post.


a. Business   b. Media  C. Direct

Q21 To ensure payment to the right person we can _________ the postal order

a. Cross b. Mark c.  strike out

Q22  Post office offers Rural Post Life Insurance facility for the benefit of weaker sections of our society .

The above said statement is

         a. True    b. False

Q23  Speed post service was introduced on

a. 1^st  August 1986  b.  2^nd April 2002    c. 3^rd April 1991

Q24 Allowing transfer of huge amount of money through

a.  Bulk Money Order  b Instant Money  Order  C. Corporate Money Order

Q25 .  A Government employee who is 52 years of age can insure his life at post office.

The above said statement is

         a. True    b. False