Model question for PM Cadre I (Based on conduct rules, Citizen chart .Consumer Forum.Products of Indian Postal Department )

Q1 Central Civil Services (Conduct) Rule ------
a.1964  b. 1965 c. 1967 

Q2 The CCC rules shall not apply to any extra departmental Agent in the Posts and Telegraphs Department who does not hold any other post in connection with the affairs of the Union.

The above said statement is

         a. True    b. False

Q3 Time frame for closure /premature of accounts at sub office

a. same Day   b. within 2 working day  c within 3 working day

Q4   Time frame for Issue of duplicate passbook

a. same Day   b. within 5 working day  c within 7 working day

   Q5 There is three-tier system of consumer forum.

   The above said statement is

         a. True    b. False

   Q6  For complaints up to Rs.20 lakhs will be handled by 

  a.  District Consumer Forum b. State commission  c. National Commission

  Q7 Norms for Mail Delivery Standards in Inter State  is

 a. 2-3 days  b Same  day  c. 3-5 days 

 Q8 . Citizen Charter  includes -----------

 a. Grievance Redress  b. Details  of customer . C. Charter of Duty

Q9. ------------ was the first commemorative post mark of Independent India

  a. Jai Hind   B. Jai javan      C Jai Kisan

Q10.  The First digit in Pin code denotes the ------------

a. District   b . Circle   c .Division

Q11  Direct Post means

a. Distribution of advertising materials directly to prospective customers. b. sending parcels weighing up to 35 kg across the country. C. pre-mailing solutions including collection/printing, inserting, and addressing

Q12  The postal service comes under the Department of Posts which is a part of the Ministry of Communications and Information Technology .

The above said statement is

         a. True    b. False

Q13 . Ordinary post cards and competition post cards differ with respect to ________.

a. Colour and price  b. Weight and price   c. Size and price

Q14 i. Aerogram is used to send written message to __________. 

  a.  Selected Foreign countries. B. Foreign countries  c. Within India

Q15  Postal charges on ordinary inland parcels vary according to _______.

 a  Weight  b. Size c. Content

Q16. The postage on Book Post mail is _______ than that on sealed envelopes.

a. more  b. higher c.  Less

Q17 . Inland letter cards should be used instead of post cards when the sender of a message wants to convey any ________ message.

A  Secret b. open c. urgent

Q18  . Speed post service is available in all post offices.   

The above said statement is

         a. True    b. False

Q20  Advertisement of products and services can be done through post office by using the facility of _____ post.


a. Business   b. Media  C. Direct

Q21 To ensure payment to the right person we can _________ the postal order

a. Cross b. Mark c.  strike out

Q22  Post office offers Rural Post Life Insurance facility for the benefit of weaker sections of our society .

The above said statement is

         a. True    b. False

Q23  Speed post service was introduced on

a. 1^st  August 1986  b.  2^nd April 2002    c. 3^rd April 1991

Q24 Allowing transfer of huge amount of money through

a.  Bulk Money Order  b Instant Money  Order  C. Corporate Money Order

Q25 .  A Government employee who is 52 years of age can insure his life at post office.

The above said statement is

         a. True    b. False