REVISED NORMS FOR DELIVERY STAFF

Department in Memo No 9-1/2005-WSI/PE-I dated 5.2.2010 has revised the norms for Postmen establishment as follows. The revised norms will also be applicable for GDS MD as per note below Rule 106 of Volume VI Part III.

The Head of Circles and Regional PMsG are requested to undertake a review of the implementation of revised norms after six months and provide the for assessing the impact of new norms and undetaking a fresh review if considered necessary.

Sl No	Item	Congested areas in Minutes	Less congested areas in minutes	Remarks
1	Delivery of unregistered mail (other than in multistoried buildings)	0.72	0.72	-
2	Delivery of unregistered mail in multistoried buildings	0.42	0.42	Note 1 below
3	Delivery of unregistered mail in bulk	2.00 for delivery of seven articles	2.00 for delivery of seven articles	Note 2 below
4	Registered and Parcel mail (including insured value payable and speed post articles	2.50	2.50	-
5	Delivery of Registered and Parcel mail under special lists	4.50 per list	4.40 per list	-
6	Delivery of Value Payable and CD articles	3.00	3.00	-
7	Return of value payable & CD articles	2.50	2.50	-
8	Money Orders Paid	3.85	3.85	-
9	Money orders returned unpaid	2.50	2.50	-
10	Unpaid articles	2.00	2.00	-
11	Delivery of Speed post articles	2.00	2.00	-
12	Delivery of insured articles	3.50	3.50	-
13	Return of insured articles	2.50	2.50	-
14	Delivery of Accountable articles in multistoried building	1.80	1.80	Note 3 below
15	Returns by Postman	20 Mts maximum	20 Mts Maximum	Note 4 below
16	Distance travelled	19 Mts per KM by foot 10 Mts per KM by Bicycle	12 Mts per KM by foot 06 Mts per KM by Bicycle	-

Note 1. Multi storied buildings denote high rise buildings with 4 or more storey

Note 2. Bulk addressee is defined as a single person or firm receiving 7 or more unregustered articles in a day. Therefore, the bulk articles as per revised definition have to be segregated and counted separately. Each bulk Addressee in receipt of 7 or more articles will be given a time factor of 2 Mts. There is no need for deduction of this workload from the total work load as is done now. To illustrate, if a particular Post Office is in receipt of 600 unregistered articles, other than bulk mail, it has to be multiplied by 0.72 and if it receives 80 articles for 7 bulk addressees then, the work for delivery of bulk mail would be 7X2 mts = 14 mts

Note 3. The norm provided at Sl no 13 is in addition to normal time factor provided for different accountable articles, In view of the introduction of this norm, separate statistics is to be maintained for accountable articles to be deliverable in high rise buildings of 4 or more storey.

Note 4.The norm provided for rendering returns by Postman of Sl No 14 is Maximum time that can be allowed per day. The individual time factors provided for return of accountable articles at Sl no 7, 9 and 13 will be applied and allowed if the workload is less than 20 mts. By application of the norms, if the workload for rendering returns works out more than 20 mts, the maximum limit of 20 mts will be applied.

Note 5. Articles delivered through Postboxes/Post bags and through window of the Post office will be excluded from the purview of delivery of unregistered articles.

Note 6. The figures of Accountable Articles should be average of six days statistics collected in the middle of the month and furnished by the incharge of delivery post office.

Note 7. The Postmaster/Sub Postmaster will furnish six days figures for unregistered mail. The verifying officer has to collect two days personal figures in the middle of week and the least of two averages will be adopted for assessing the work load.

Note 8. After having a dencity of population of 2500 per sq. km may be taken as congested area

Note 9. For postmen doing delivery of single beat system their staff hours has to be taken at 450 mts per day and doing delivery in two batches, the staff hours is to be taken as 420 mts per day.

Note 10. The number of Postman justified will be arrived at by dividing the total work load by 450 mts or 420 mts as the case may be. Additional Postman will be sanctioned if the work load is 0.5 or more.

Note 11. Distance travelled means distance covered on the main roads, lanes and bye lanes. Distance travelled covered for entering various houses is included in time factor for delivery of articles.