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Wednesday, December 15, 2010

Mobile Number Portability to be launched from 20-01-11

Steps to be taken

The consumers will have the choice of selecting their Telecom Service Provider (operator) without changing their number, provided a minimum period of 90 days has elapsed after subscription to the mobile service of the current service provider.

The subscriber will need to apply in the prescribed application form to the chosen new service provider quoting the UPC, which will act as a reference while filling up the application form with new service provider.

For change of service provider i.e. porting, a subscriber has to send a SMS from the number he wishes to be ported, to number 1900 whereby a Unique Porting Code (UPC) will be received on SMS from his current service providerTRAI has put a ceiling of Rs. 19/- on porting charges which the new service provider may collect from the subscriber.

The new service provider will then take action to get the required process completed to enable the subscriber to get connected to his network. Porting has to be completed within 7 working days.

Post-paid subscribers before making the porting request, have to make sure that their last bill has been paid failing which the request for change to new service provider shall be rejected

In the case of pre-paid subscriber, any balance amount left will not be carried forward when the number is transferred to the new service provider.

Steps to be taken for activating MNP:

1. Send a SMS from the Number he wishes to be ported to num 1900.

2. He will Receive a Unique Porting Code (UPC).

3. Apply in the prescribed application form to the chosen new subscriber.

4. Quote the UPC in the application form.

5. New service provider will take the necessary action.

6. Porting has to be completed in 7 Days.

7. Porting Charge is Rs 19/-

8. Post Paid subscribers have to Pay all the due bills.

9. For pre-paid users the balance amount will not carry to new number.

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